Response from Nike

Proposal A4: Provide an accessible complaints process for workers.

Nike supports the general objective and has supported setting up hotlines for workers to share their grievances in several countries. However Nike is reluctant to set up systems that are dependent upon its company to operate. Nike does not believe it can reach the targets in the proposed timeframes. As a member of the Fair Labor Association (FLA), workers at Nike’s suppliers can file complaints through the third-party complaints system of the FLA.

Full response

"In general, Nike is committed to promoting factory investment in building effective, accessible, and safe grievance reporting systems. We have also supported setting up hotlines for workers to share their grievances in several countries. We prefer systems that are not dependent upon our brand for them to operate, in order for the system to operate in a more neutral and effective manner. While we anticipate scaling up our efforts in this area, Nike does not believe it could reach the targets in the outlined timeframes."

Response Key

The brand claims to implementing all components of this proposal or has agreed to implement them within Play Fair's proposed timeframe.

The brand is currently implementing or has agreed to implement some of the essential components of the proposal but has refused to implement, has overlooked, or has raised issues with one or more important components; or, the brand agrees to implement the proposal but not within Play Fair’s proposed timeframe.

The brand has refused to implement the essential components of the proposal.

The brand has misunderstood or failed to comment on the proposal; or the brand is considering the proposal, but has yet to make a decision.